Quality Assurance Manager - Fresh Food

About the role

Imtiaz Group is hiring a full-time Quality Assurance Manager for its fresh food business in Karachi. The role covers developing, implementing and monitoring quality policies, SOPs and food safety standards across all fresh food categories, in line with regulatory requirements and HACCP principles.

Key responsibilities

• Ensure product quality, freshness, hygiene, temperature control, shelf-life management and proper handling across receiving, storage, processing and display.
• Carry out regular store inspections and food safety audits, close gaps and drive corrective action across all retail outlets.
• Set quality specifications, evaluate supplier performance, audit suppliers and ensure incoming fresh food meets quality and safety requirements.
• Maintain temperature control, cold chain management, hygiene, sanitation and cross-contamination prevention.
• Lead and train QA teams and store staff, handle customer quality complaints and food safety incidents, and run initiatives to reduce wastage, spoilage and quality losses.

Required profile

• Master's degree in Food Science & Technology or a closely related discipline.
• 10-12 years of relevant experience in Quality Assurance / Food Safety, preferably in supermarkets, hypermarkets, food retail or large-scale food operations.
• At least 3 years in a managerial or supervisory role.

Required skills

• Strong understanding of food safety regulations and quality management systems.
• Fresh food handling, storage, preservation and shelf-life management.