Receptionist – Front Desk & Security Support

About the role

The Receptionist will be the first point of contact for visitors, callers, and staff at UIT University. Working in a 24/7 environment, you will ensure a welcoming atmosphere, manage security surveillance, and provide essential administrative support.

Key responsibilities

• Greet and register visitors, issue visitor cards, and notify relevant staff of arrivals.
• Answer, direct, and log incoming calls; maintain the telephone directory.
• Monitor security cameras, report suspicious activity, and enforce access protocols.
• Schedule appointments, manage meeting rooms, and handle mail and deliveries.
• Assist departments with clerical tasks such as data entry, filing, and record keeping.
• Liaise with vendors, facilities, and security personnel to address maintenance and emergency issues.

Required profile

• Minimum graduate from an HEC‑recognized university.
• 2–3 years of relevant experience, preferably in an educational institution.
• Availability to work any shift, including weekends and holidays, in a 24/7 operational setting.
• Strong attention to detail, alertness, and a customer‑focused attitude.

Required skills

• Proficiency in Microsoft Office.
• Experience with email systems.
• Knowledge of security surveillance systems and camera monitoring.
• Familiarity with phone handling software.