Registry & Exams Officer (Academic Administration)

About the role

This is a key academic administration position responsible for supporting exam operations, registry functions and student services at the Islamabad Support & Liaison Office. The role suits detail‑oriented professionals with strong spoken English and up to six years of experience in higher‑education environments.

Key responsibilities

• Coordinate examinations and assessments, prepare academic reports and liaise with awarding bodies.
• Maintain accurate student records using SMS/SITS and support timetables and attendance tracking.
• Manage results, reassessments and resolve academic discrepancies.
• Provide student support for academic queries, extensions and mitigations.
• Collaborate closely with Registry, Academic and Student Services teams.
• Ensure confidentiality, accuracy and compliance with institutional policies.

Required profile

• Bachelor’s or Master’s degree in Education, Administration or a related field.
• Minimum three years of experience in academic administration or student services.
• High attention to detail and accuracy in documentation.
• Excellent written and verbal English communication skills.
• Professional, confidential and student‑focused attitude.
• Customer‑service or call‑centre experience is an advantage.

Required skills

• Microsoft Excel
• SMS/SITS student record system