Remote Administrative Assistant (US Night Shift)

About the role

Orca BPO is seeking a detail‑oriented Remote Administrative Assistant to support calendar management, customer relationship management, and data‑entry tasks. The position works primarily during US night‑shift hours and requires high accuracy, timely communication, and a proactive mindset.

Key responsibilities

• Manage and organize calendars, schedule appointments and meetings efficiently.
• Perform precise data‑entry and maintain up‑to‑date records in Salesforce CRM, Go High Level CRM, and other databases.
• Support CRM activities by maintaining contact records and assisting with client communications.
• Communicate professionally with clients and internal teams, handling email correspondence and follow‑ups.
• Prepare documents, manage email inboxes, and ensure prompt follow‑up actions.
• Operate computer systems and CRM software to generate reports when required.
• Maintain productivity during US night‑shift hours and meet performance standards.
• Identify and recommend process improvements to enhance operational efficiency.

Required profile

• Strong organizational skills with the ability to juggle multiple tasks.
• Proactive, adaptable, and professional attitude.
• Ability to work independently during US night‑shift hours.
• Commitment to accuracy, timeliness, and high‑quality service.

Required skills

• Salesforce CRM
• Go High Level CRM
• Calendar management tools
• Email management
• Data entry
• Basic computer and reporting skills