Senior Manager Technology - Middleware

About the role

10Pearls is looking for an experienced Senior Manager Technology – Middleware to ensure the stability, reliability, and high availability of middleware platforms in a large‑scale, mission‑critical environment. You will provide L3 support, manage critical escalations, and support both business‑as‑usual operations and project initiatives within a 24x7 on‑call model.

Key responsibilities

• Lead and manage middleware platforms such as WebLogic, WebSphere, and JBoss across mission‑critical environments.
• Drive end‑to‑end implementations, upgrades, migrations, and standardization, including on‑premise to cloud transitions.
• Ensure high availability, disaster recovery, and system resilience for all middleware services.
• Provide L2/L3 production support, perform root‑cause analysis, and prevent recurring issues.
• Manage application deployments (EAR/WAR) and coordinate release cycles with minimal downtime.
• Monitor SLA/KPI adherence, optimize performance, and handle incident management.
• Act as primary escalation point for critical incidents (P1/P2) and communicate with stakeholders.
• Perform performance engineering, JVM tuning, capacity planning, and scalability improvements.
• Implement middleware security practices, vulnerability remediation, and compliance standards.
• Lead automation initiatives using scripting and configuration tools to improve operational efficiency.

Required profile

• Proven experience managing middleware platforms in large, mission‑critical environments.
• Strong background in L2/L3 support and handling critical technical escalations.
• Experience with on‑premise to cloud migrations and cloud‑native middleware services.
• Excellent problem‑solving skills and ability to work in a 24x7 on‑call model.

Required skills

• WebLogic
• WebSphere
• JBoss
• JVM tuning
• Capacity planning
• Scripting (e.g., Bash, PowerShell)
• Automation/configuration tools