Service Engineer

About the role

We are looking for a Service Engineer to provide technical support for our solar inverters, energy storage systems and EV chargers. You will work closely with installers, customers and internal teams to ensure successful commissioning, troubleshooting and after‑sales service.

Key responsibilities

• Provide technical troubleshooting support to installers and customers via phone or digital channels.
• Deliver commissioning assistance remotely or on‑site.
• Coordinate logistics for inverter replacements and manage collection processes.
• Support qualification, onboarding and management of new service partners.
• Document all case information accurately using CRM software.
• Conduct training sessions for customers and internal colleagues.
• Identify and propose improvements to products, processes and customer‑service workflows.
• Gather customer feedback to drive continuous improvement of the after‑sales process.

Required profile

• Bachelor’s degree or higher in Electrical Engineering, Renewable Energy, Photovoltaic Engineering or a related field.
• Native proficiency in the local language and fluency in English.
• Strong knowledge of technical requirements for PV, energy storage and EV charger systems in distribution or utility‑scale projects.
• Ability to work independently in a fast‑paced environment.
• Prior experience in the PV industry is an advantage.
• Self‑motivated, performance‑driven and customer‑oriented.

Required skills

• PV system troubleshooting
• Commissioning of solar inverters
• Energy storage system knowledge
• EV charger system knowledge
• CRM software usage

What we offer

• Opportunity to join a diverse, passionate team in a fast‑growing renewable‑energy company.
• Professional development in a global, open‑minded environment.