SharePoint Administrator

About the role

A growing Managed Service Provider (MSP) offering IT solutions, cloud services and technical support to a diverse client base is looking for a SharePoint Administrator. You will manage, maintain and optimise SharePoint Online environments across several client organisations, handling security, access controls and technical issues in a multi-client setting.

Key responsibilities

• Administer and maintain SharePoint Online across multiple client tenants
• Create, configure and manage sites, document libraries, lists, pages and site collections
• Manage user permissions, security groups, external sharing and access controls
• Support Microsoft Teams and OneDrive integration with SharePoint Online
• Configure document management structures, metadata, content types and version control
• Troubleshoot access issues, sync problems, performance concerns and collaboration errors
• Implement governance policies, retention requirements and security best practices
• Assist with SharePoint migrations, tenant-to-tenant migrations and data restructuring projects
• Manage M365 admin settings and work with other IT teams on identity and access management
• Use PowerShell and Microsoft Graph to automate tasks and reporting
• Monitor service health, investigate incidents and resolve service requests within SLAs
• Maintain technical documentation, SOPs and client configurations, and coordinate with clients, the service desk and senior engineers

Required profile

• 3+ years of hands-on experience administering SharePoint Online in a Microsoft 365 environment
• Experience in an MSP or supporting multiple clients strongly preferred
• Strong understanding of SharePoint site architecture, permissions, document libraries, lists and sharing settings
• Practical knowledge of Microsoft 365 administration, including OneDrive and Teams
• Experience with Microsoft Entra ID, security groups, user access and authentication
• Strong communication, documentation and customer service skills; ability to prioritise client requests and manage incidents by SLA

Required skills

• SharePoint Online administration
• PowerShell and Microsoft Graph
• Microsoft Entra ID
• Document synchronization and permission troubleshooting