Team Lead - Kitchen Door & Wardrobe

About the role

This role leads the kitchen door and wardrobe (KDW) sales team, turning leads into confirmed orders and overseeing the design and delivery of kitchen and wardrobe projects. It combines sales leadership with technical review of drawings, quotations and site work.

Key responsibilities

• Lead the KDW sales team in achieving sales targets and converting leads into confirmed orders
• Read and interpret technical drawings, floor plans, elevations, dimensions and construction details to ensure design accuracy and feasibility
• Oversee kitchen and wardrobe layouts, 3D renders, quotations and technical documentation
• Review drawings, specifications and quotations before submission to clients and the factory
• Coordinate with technical, factory design, SCM, warehouse and installation teams for timely order execution
• Conduct site visits for measurements, design validation, installation monitoring and project closure
• Manage client relationships, follow-ups, design approvals, payments and complaints
• Monitor team performance, keep accurate CRM records and ensure showroom standards and SOP compliance

Required profile

• Bachelor's degree in Architecture, a Diploma in Interior Design or equivalent
• 5-7 years of experience in kitchen and wardrobe sales, design consultation or project furniture, preferably with team leadership experience
• Strong leadership, client management, communication and problem-solving skills

Required skills

• Essential: strong technical drawing reading and interpretation
• Proficiency in IMOS, AutoCAD and 3D rendering tools
• Working knowledge of SAP and CRM systems
• Good understanding of kitchen and wardrobe materials, finishes, hardware, site measurements and installation requirements