Technical Implementation Engineer

About the role

Eonhealth is looking for a Technical Implementation Engineer to help transform healthcare delivery through its EPM platform. You will work closely with internal teams and customers to configure, upload, and fine‑tune product implementations, ensuring a smooth onboarding experience.

Key responsibilities

• Collaborate with internal teams to gather and scope new product requirements during customer implementations.
• Perform technical steps of the implementation process, including developing and reviewing site‑specific data configurations.
• Manage bulk dashboard uploads, historical data backloads, and global product data changes using custom scripts and SQL queries.
• Upload and track customer‑specific dashboard data configurations and maintain documentation of customer portfolios.
• Provide time estimates for customizations and communicate with clients for feedback and approval.
• Offer technical support during implementation calls and work with product, development, and success teams to deploy custom requirements.
• Deliver Tier 3 support for implementation‑related issues and coordinate with internal teams.

Required profile

• Bachelor’s degree in Engineering, Computer Science or a related field.
• 1‑3 years of relevant experience in technical implementation or a similar role.

Required skills

• Hands‑on experience with SQL.
• Proficiency with Jira, Slack and GitHub.