Telesales Representative – ISO Certification Services

About the role

Reliable Certification is seeking a motivated Telesales Representative to promote and sell ISO certification services to potential and existing clients. This full‑time, on‑site position is based in Lahore and focuses on building strong customer relationships while driving sales growth.

Key responsibilities

• Make outbound calls to prospects and existing clients to introduce ISO certification services.
• Provide accurate information, answer inquiries, and address client concerns.
• Maintain detailed records of all interactions in the CRM system.
• Identify new business opportunities and follow up on leads.
• Deliver exceptional customer service and achieve defined sales targets.

Required profile

• Strong communication and customer‑service skills with a professional client approach.
• Proven sales and customer‑support experience, demonstrating a track record of meeting or exceeding targets.
• Ability to convey information and training related to ISO certifications.
• Excellent interpersonal skills and a client‑focused mindset.
• Familiarity with ISO certification processes is an advantage.
• Proficiency in using CRM software and managing client databases is a plus.

Required skills

• CRM software