Truck Dispatch Coordinator (OTR)

About the role

A full-time or contract Truck Dispatch position covering OTR loads, with working hours of 5:00 PM to 2:00 AM Pakistan Standard Time, Monday to Friday. The candidate must understand load booking and have practical experience coordinating with truck drivers, carriers and freight brokers.

Key responsibilities

• Book and manage OTR loads using load boards and broker networks
• Coordinate with drivers, carriers and brokers for pickups and deliveries
• Negotiate freight rates and help maximise profit margins
• Track shipments and give timely updates on load status
• Resolve delays, scheduling issues and other operational problems
• Maintain load records, rate confirmations and dispatch documentation
• Build relationships with carriers and brokers and coordinate dispatch and operations teams

Required profile

• Minimum 1-2 years of hands-on experience in Canadian or US trucking dispatching
• Practical experience in North American OTR freight operations
• Bachelor's degree preferred; Supply Chain, Logistics or a related field is an advantage
• Ability to work the required night shift aligned with North American operations
• Only candidates with warehouse, taxi, local delivery or general call centre experience will not meet the core requirement

Required skills

• Load booking, rate negotiation and shipment tracking
• Strong English communication, coordination and negotiation skills
• Experience with load boards, freight brokers, carriers and truck drivers

What we offer

• Salary of PKR 50,000 - 85,000 per month
• Commission, EOBI, Provident Fund, paid leaves and career growth opportunities