Visa Processing Officer

About the role

The Visa Processing Officer will join Sky Escapers Travel & Tours in Karachi to manage and coordinate visa applications for a variety of international destinations. This full‑time, on‑site position ensures clients receive accurate guidance and timely support throughout the visa process.

Key responsibilities

• Collect, verify, and complete visa application documents and forms.
• Track application status and maintain organized records for each case.
• Liaise with clients, embassies, and consulates to answer queries and resolve issues.
• Provide clear, courteous customer support in person, by phone, and via email.
• Stay up‑to‑date with immigration policies and visa requirements for multiple countries.
• Collaborate with travel consultants and operations teams to ensure smooth end‑to‑end travel arrangements.

Required profile

• Strong knowledge of visa processes and basic immigration issues.
• Excellent customer service and communication skills.
• High attention to detail and strong organizational abilities.
• Ability to manage multiple cases in a fast‑paced environment.
• College‑level qualification in tourism, business, administration, or equivalent experience.
• Willingness to work on‑site in Karachi.

Required skills

• Proficiency with Microsoft Office suite.
• Experience using online visa application portals.