HR & Recruitment Officer (Call Center)

About the role

We are seeking an HR & Recruitment Officer to support our expanding sales call centre in Lahore. The role focuses on end‑to‑end recruitment while also handling employee records, attendance, and payroll assistance.

Key responsibilities

• Manage the full recruitment cycle: post ads, screen resumes, conduct initial interviews, and coordinate onboarding.
• Build and maintain a strong candidate pipeline to meet ongoing hiring targets.
• Maintain accurate attendance records and assist with monthly payroll processing.
• Respond to employee queries and keep HR documentation up to date.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience in recruitment; call‑center hiring experience is highly preferred.
• Basic understanding of payroll and HR operations.
• Strong communication, interviewing skills, and ability to work independently while ensuring confidentiality.

Required skills

• Proficiency in Google Sheets.
• Proficiency in Microsoft Excel.

What we offer

• Competitive salary ranging from 40,000 PKR to 60,000 PKR, based on experience.
• Full‑time onsite role with working hours Monday to Saturday, 2 PM – 10 PM.