Senior Coupa Procurement Systems Expert

About the role

We are seeking a Senior Coupa Procurement Systems Expert to lead the administration, configuration, and operational management of our cloud‑based spend management platform. You will ensure Coupa runs smoothly, aligns with business needs, and continuously evolves to support our procurement processes.

Key responsibilities

• Own day‑to‑day Coupa platform administration, including user, role, permission, and group management.
• Maintain master data across all Coupa modules, guaranteeing accuracy and consistency.
• Conduct regular system housekeeping, health checks, and control activities to pre‑empt issues.
• Analyse change requests, assess functional impact, and implement configuration changes safely.
• Drive process and configuration improvements to boost usability, stability, and efficiency.
• Provide analytics and operational insights for platform monitoring and decision‑making.
• Support high‑severity incident resolution and coordinate testing, releases, and continuous improvement initiatives.

Required profile

• Extensive experience administering Coupa in a large, multi‑entity environment.
• Strong understanding of functional DevOps practices and Agile methodologies.
• Proven ability to collaborate with business stakeholders, technical teams, and platform owners.
• Detail‑oriented mindset with a focus on data quality, security, and compliance.

Required skills

• Coupa platform administration
• Agile project management
• Functional DevOps practices
• Master data management
• Change and release management
• Incident and service request handling

What we offer

• Opportunity to work within a leading telecom shared services organization.
• Exposure to global procurement processes and cloud‑based ERP integrations.
• Collaborative, diverse, and innovative work environment.