Tour Planner – Travel Itinerary Coordinator

About the role

The Tour Planner designs and coordinates travel itineraries and tour packages for individual and group clients. Working on‑site in Islamabad, you will translate client preferences into detailed, cost‑effective travel plans that deliver memorable experiences.

Key responsibilities

• Communicate with clients to capture travel preferences and budget constraints.
• Research destinations, activities, accommodations and transportation options.
• Design customized itineraries and prepare accurate cost estimates.
• Arrange and confirm bookings with hotels, airlines, transport providers and local vendors.
• Manage changes, cancellations and provide real‑time support before and during trips.
• Maintain documentation, track reservations and ensure all bookings are accurate.
• Collaborate with internal teams to continuously improve tour offerings and customer satisfaction.

Required profile

• Proven experience in tour planning or the tourism industry.
• Strong customer‑service and communication abilities.
• Proficiency with office software and travel‑booking platforms.
• Good knowledge of popular destinations in Pakistan and key international routes.
• Excellent organizational and time‑management skills with attention to detail.
• Ability to work on‑site in Islamabad and handle multiple tasks under deadlines.
• Fluency in English and Urdu; additional languages are a plus.
• Relevant education in Tourism, Hospitality Management, Business or a related field is preferred.

Required skills

• Microsoft Office
• Travel booking platforms