Remote Customer Service Call Taker
Recruit AI
Job description
About the role
Motor Medicals Ltd is seeking a dedicated Call Taker to handle inbound customer calls remotely. The role requires excellent listening, clear communication, and accurate data entry in English.
Key responsibilities
- Answer incoming calls promptly, identify customer needs and provide appropriate responses.
- Record and enter customer information accurately into the system.
- Explain information, resolve issues and provide guidance politely and professionally.
- Escalate complex situations to supervisory staff when required.
Required profile
- At least 2 years of experience in a call‑center or customer service environment.
- Strong active‑listening and verbal communication skills in English.
- Ability to remain calm and composed under pressure.
- Proactive attitude with a willingness to learn new processes.
Required skills
- Proficiency with laptop, headset and internet‑based communication tools.
- Accurate data entry and attention to detail.
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Published 3 weeks ago
Expires 1 month from now
45 views · 0 interested
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