Customer Service Representative – Night Shift (English Required)

About the role

We are looking for an English‑speaking Customer Service Representative to join our on‑site team in Lahore on night shifts. The role focuses on delivering personalized support, understanding customer needs, and providing timely solutions while maintaining clear communication.

Key responsibilities

• Handle inbound and outbound customer interactions during night hours.
• Provide accurate information and resolve issues promptly.
• Maintain detailed records of customer communications.
• Participate in regular training sessions to stay updated on service standards.
• Assist with operational tasks that support the customer service department.

Required profile

• Fluent in English with strong verbal and written communication skills.
• Ability to work night shifts on a full‑time basis.
• Customer‑focused attitude and willingness to learn.

Required skills

What we offer

• Competitive salary ranging from 50,000 to 100,000 PKR.
• Opportunities for professional development and training.
• Supportive team environment focused on service excellence.