Assistant Manager, Strategic Account Management

About the role

foodpanda, part of the Delivery Hero Group, is hiring an Assistant Manager for Strategic Account Management in Karachi. The role leads a cluster of strategic accounts and drives their commercial and operational performance.

Key responsibilities

• Lead a cluster of strategic accounts and drive their commercial and operational KPIs.
• Communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics such as quarterly results and annual forecasts.
• Identify opportunities within the account cluster and work with the team to improve and execute them.
• Track the operational KPIs of the cluster.
• Meet vendors on a weekly basis to discuss opportunities and overall performance.

Required profile

• Bachelor's or Master's degree in Sales, Marketing or a business-related field.
• At least 2 years of experience in a similar role in e-commerce, food delivery, quick commerce, digital platforms, FMCG, retail or other fast-paced commercial environments.
• Strong work ethic, self-starter approach, integrity and the ability to lead and develop a high-performing team.

Required skills

• Proficiency in Microsoft Excel.
• Strong presentation skills with PowerPoint and the ability to analyze data and present business insights clearly.
• Experience with business performance dashboards or data visualization tools such as Tableau or Google Looker is an advantage.