Associate – Centralized Account Management
Marc Ellis
Job description
About the role
Join the Centralized Account Management Unit to process CASA and investment account openings and maintenance for private and SME clients. You will handle signature verification, online banking services and ensure compliance with bank policies to boost customer satisfaction.
Key responsibilities
- Accurately process account setups, maintenance and online banking requests.
- Review documents to ensure compliance with policies and service levels.
- Maintain a 99% accuracy rate with zero escalations.
- Provide operational support to UAE and Doha branches.
- Uphold strict adherence to policies and procedures.
Required profile
- Proficiency in handling private/SME accounts and online banking services.
- Familiarity with bank systems, policies and regulations.
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Published 3 hours ago
Expires 1 month from now
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Marc Ellis