Business Support Manager

About the role

JazzCash, a mobile financial services platform within the JazzWorld group, is hiring a Business Support Manager in Karachi. The role supports the sales team and regional head by managing targets, keeping operations smooth and providing business analysis. It reports to the Regional Business Development Head - South.

Key responsibilities

• Set and allocate monthly sales targets in line with organizational goals and communicate them clearly to the sales team and stakeholders.
• Share target details with the head office and resolve discrepancies or updates promptly.
• Act as liaison between the sales team, regional head and other departments, managing internal stakeholder relationships.
• Perform ad-hoc analyses to give the sales team insights and actionable data.
• Provide daily visibility on sales metrics and share daily and weekly KPI highlights with the head office, regional head and managers.
• Design and implement regional promotional strategies and campaigns, and verify promotional activities and financial disbursements.
• Manage on-ground trade marketing and regional activations, including budgeting across retail channels, vendor management and SOP compliance.
• Coordinate with distributors to align with KPIs and resource management.

Required profile

• Bachelor's degree in Business Administration, Finance or a related field; a Master's is preferred.
• 5-7 years of experience in a business support or sales operations role, preferably in financial services or telecom, including target setting, performance analysis and backend operations at mid-level management.
• In-depth knowledge of backend sales operations, compliance requirements and strategic business planning.
• Strategic orientation, strong analytical and problem-solving skills, and good communication and coordination.

Required skills

• Proficiency in MS Office, particularly Excel and PowerPoint.
• Detail-oriented and able to manage multiple tasks with high accuracy under pressure.

The application deadline is 28 October 2026.