Call Center Agent - Real Estate Sales Support

About the role

MGC Developments is hiring motivated, confident and customer-oriented Call Center Agents to support its real estate business. The role combines lead generation through outbound calls with handling customer enquiries and follow-up.

Key responsibilities

• Make outbound calls to potential clients and generate sales leads.
• Handle incoming calls and respond to customer inquiries professionally.
• Introduce and promote the company's real estate projects and investment opportunities.
• Follow up with prospective clients and maintain strong customer relationships.
• Schedule meetings and property visits for the sales team.
• Maintain accurate records of calls, leads and client interactions.
• Achieve assigned daily and monthly calling targets.

Required profile

• Minimum intermediate qualification; a bachelor's degree is preferred.
• 6 months to 1 year of experience in a call center, telesales or customer service role; fresh candidates with excellent communication skills may also apply.
• Excellent verbal communication and interpersonal skills.
• Confident, persuasive and professional telephone etiquette.
• Ability to work in a target-driven environment.

Required skills

• Basic computer knowledge and familiarity with MS Office.

What we offer

• Competitive salary package.
• Attractive sales commissions and performance-based incentives.
• Professional working environment.
• Career growth and development opportunities.

The position is based at the MGC Developments head office in the Rawalpindi/Islamabad area. Interested candidates are asked to send their updated CV by message to the company.