Commercial Account Manager

About the role

Motive is looking for a Commercial Account Manager to own and grow relationships with strategically important customers. You will work with larger, complex accounts, helping them leverage Motive’s AI‑driven platform to improve safety, operations and financial performance.

Key responsibilities

• Develop executive relationships and understand commercial clients’ businesses to identify growth opportunities.
• Conduct thorough needs analyses and align customer pain points with Motive’s solutions.
• Deliver tailored product demonstrations for commercial accounts.
• Collaborate with customer success, support, product specialists, sales engineers and analytics teams to maximize account value.
• Manage contract renewals, minimize churn and ensure revenue retention through proactive planning.
• Identify root causes of issues, propose solutions and drive resolution.
• Meet and exceed sales targets and revenue quotas.
• Stay current on Motive’s platform features and market trends to provide consultative insights.

Required profile

• Bachelor’s degree (preferably from the US, UK or Canada) or equivalent experience.
• 4+ years of relevant sales or account‑management experience.
• Demonstrated success in end‑to‑end sales or account management with B2B customers.
• Exposure to US, Canada or UK markets.
• Coachable, receptive to feedback and eager to continuously improve.
• Strong interpersonal skills, high attention to detail and a collaborative, win‑as‑a‑team mindset.

Required skills