Customer Service Representative (On‑site, English required)
Reall Time · Lahore
Job description
About the role
ReallTime is looking for an English‑speaking Customer Service Representative to work full‑time on‑site in Lahore. The agent will handle inbound and outbound interactions via phone, chat, or email, delivering courteous and professional support.
Key responsibilities
- Respond to customer inquiries, provide product or service information, and resolve issues promptly.
- Document all interactions in internal systems and escalate when necessary.
- Maintain high levels of customer satisfaction by actively listening and identifying needs.
Required profile
- Strong customer service experience, preferably in a contact‑center environment.
- Excellent spoken and written English; additional languages are a plus.
- Reliable, professional attitude and ability to work collaboratively.
- Basic computer literacy with a willingness to learn CRM or contact‑center tools quickly.
Required skills
- Proficiency in spoken and written English.
- Experience with CRM systems or similar contact‑center software.
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Published 2 days ago
Expires 1 month from now
6 views · 0 interested
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Reall Time
Lahore