Endpoint Systems Engineer – Windows, macOS, iOS

About the role

We are seeking an experienced Endpoint Systems Engineer to lead and evolve our enterprise endpoint management strategy. You will work across Windows, macOS, and iOS platforms, using SCCM/MECM, Intune, Autopilot and related tools to improve security, reliability and automation.

Key responsibilities

• Administer and enhance SCCM/MECM, Intune, Autopilot, SCOM, Bomgar and ControlUp platforms.
• Design and implement OS, application and third‑party patching strategies; monitor compliance and deployment success.
• Manage Windows, macOS and iOS device enrollment, compliance policies, app deployment and security baselines via Intune.
• Develop PowerShell scripts and automation workflows to reduce manual effort and modernize endpoint operations.
• Explore AI‑assisted tools to boost troubleshooting, support and engineering productivity.
• Serve as escalation point for complex endpoint issues and collaborate with NOC, Service Desk, security and application teams.
• Work with vendors on root‑cause analysis, solution planning and issue resolution.
• Create and maintain architectural diagrams, runbooks and technical standards.

Required profile

• 6+ years of experience in Windows endpoint management (SCCM/MECM, Intune, co‑management, Autopilot) in enterprise environments.
• Strong background in patching, compliance reporting and endpoint security across hybrid on‑premises and cloud settings.
• Hands‑on experience with macOS and iOS device management.
• Proven ability to develop automation scripts (PowerShell) and leverage AI‑assisted tools.
• Experience writing runbooks, technical documentation and using enterprise ticketing systems.
• Excellent communication and cross‑functional collaboration skills.

Required skills

• SCCM/MECM
• Microsoft Intune (including co‑management and Autopilot)
• SCOM
• Bomgar
• ControlUp
• PowerShell
• AI‑assisted automation tools
• Windows endpoint management
• macOS device management
• iOS device management
• ServiceNow (ticketing)