Expert Consumer Insights

About the role

The Consumer Insights team at JazzWorld is looking for an Expert Consumer Insights to turn business challenges into data‑driven research projects. Reporting to the Head of Consumer Insights, you will be the primary point of contact for stakeholders across an assigned vertical, delivering actionable insights that shape strategy.

Key responsibilities

• Own and translate business problems into appropriate quantitative and qualitative research projects.
• Design, execute, and oversee research studies, ensuring methodological rigor.
• Collaborate with external research agencies and vendors to deliver high‑quality data.
• Continuously seek technology‑enabled, efficient ways to collect, analyse, and report insights.
• Present findings and narratives to internal stakeholders to support decision‑making.

Required profile

• BBA/MBA or degree in Economics, Sociology, Business Analytics or related field.
• Minimum 3 years of hands‑on experience in consumer or market research.
• Strong analytical mindset with the ability to challenge assumptions.
• Excellent interpersonal, presentation and communication skills.
• Creative, flexible, self‑driven and committed to continuous learning.

Required skills

• Advanced MS Excel
• PowerPoint
• Quantitative analysis techniques
• Research methodology (qualitative and quantitative)

What we offer

• Equal‑opportunity workplace that values diversity and inclusion.
• Recognition as a certified Top Employer with global‑benchmark standards.
• Opportunities for professional growth within Pakistan’s largest digital operator.