IT Hardware and Infrastructure Engineer

About the role

SLGTrax is seeking a full‑time IT Hardware and Infrastructure Engineer to join its Islamabad office. You will be responsible for maintaining and upgrading servers, network devices, and end‑user hardware to ensure stable, secure operations across the company’s logistics platform.

Key responsibilities

• Maintain and upgrade servers, storage systems, routing and switching equipment, and end‑user hardware.
• Monitor network performance, diagnose and resolve hardware and connectivity issues.
• Implement backup, recovery and system availability best practices.
• Coordinate with internal teams and vendors for equipment provisioning, asset tracking and lifecycle management.
• Document configurations and support incident and change management processes.
• Provide timely technical support to minimise downtime for business‑critical systems.

Required profile

• Strong skills in Network Administration and Network Security.
• Solid IT troubleshooting abilities and effective customer‑service skills.
• Relevant experience with server hardware, storage, routing, switching and structured cabling.
• Bachelor’s degree in IT, Computer Science or related field, or equivalent practical experience (preferred).
• Familiarity with Windows and Linux operating systems, virtualization and basic cloud or hybrid concepts.
• Ability to work on‑site in Islamabad, manage multiple priorities and follow standardized IT policies and security practices.

Required skills

• Network Administration
• Network Security
• Server hardware
• Storage systems
• Routing
• Switching
• Structured cabling
• Windows OS
• Linux OS
• Virtualization
• Basic cloud concepts
• Backup and recovery
• Incident management
• Change management
• Asset tracking