Office Operations Associate

About the role

The Office Operations Associate will serve as the primary liaison for client communications and ensure smooth day‑to‑day office functions. This role combines client service, task coordination, and data reporting to support the Managing Partner and the broader team.

Key responsibilities

• Act as the main point of contact for client inquiries, delivering prompt, professional responses while maintaining accurate records.
• Assign tasks to team members based on priority and workload, monitor progress, and ensure efficient completion using task‑management tools.
• Organize and prioritize incoming emails, respond or forward as needed, keep the inbox tidy, and manage email archives.
• Monitor office supplies, coordinate maintenance activities, and assist in planning events to keep operations running smoothly.
• Gather and analyze data to produce accurate reports, present findings to the Managing Partner and team.
• Manage software applications, handle data securely, and adapt to shifting priorities.

Required profile

• ACCA/ICMAP (part‑qualified) or a Bachelor’s degree in Business Administration, Accounting & Finance from a recognized institution.
• At least 1–2 years of experience in a similar role, preferably within top audit or tax consultancy firms.
• Self‑motivated, energetic, highly responsible, confident and proactive.
• Excellent verbal and written communication skills.

Required skills

• MS Office (Excel)