Order-to-Cash Analyst – Credit Review

About the role

The Order‑to‑Cash (O2C) Analyst – Credit Review is responsible for managing customer credit risk throughout the order‑to‑cash cycle. The role ensures sales orders are released in line with company credit policies while protecting revenue and supporting business growth.

Key responsibilities

• Review and release sales orders from the credit hold queue based on creditworthiness, exposure and policy compliance.
• Conduct credit assessments for new and existing customers using financial statements, credit reports and payment history.
• Monitor customer credit limits, exposures and risk profiles; recommend adjustments as needed.
• Evaluate and approve or reject orders that exceed credit limits according to delegated authority.
• Identify early warning signs of credit risk such as deteriorating payment patterns or escalating disputes.
• Maintain accurate documentation of credit decisions, approvals and supporting analysis.
• Collaborate with Sales, Operations and Finance to balance commercial objectives with risk mitigation.
• Support onboarding and credit setup for new customers, ensuring compliance and documentation requirements are met.

Required profile

• Strong analytical thinking and independent judgment in credit decision‑making.
• Commercial awareness and ability to work with cross‑functional stakeholders.
• Experience in credit risk management, order‑to‑cash processes or accounts receivable.

Required skills