Outbound Call Representative (Remote)

About the role

This is a fully remote, phone-based position working from home with shared calling tools. You talk with leads in a friendly, clear way and connect interested ones with the sales team, leaving useful notes about their needs. A sales team lead guides your approach and handles questions outside the approved notes. The pay is a monthly base salary of PKR 60,840 to 145,800 plus bonus opportunities.

Key responsibilities

• Work through your assigned outbound call list using a business phone system such as Dialpad, introducing yourself and explaining why you called.
• Open and order your call list in a CRM such as Pipedrive, checking previous notes before calling.
• Ask short questions about the lead's needs and interest, then explain the offer using approved call notes and simple words.
• Answer basic questions without promising results or guessing at missing information; accept refusals politely and note the reason.
• Pass interested leads to the sales team with a short summary, and use a scheduling tool such as Calendly to arrange requested conversations.
• Return calls when leads ask for follow-up, read earlier notes so they do not need to repeat themselves, and record each call's result, comments and next action.
• Share daily call counts and interested leads with your team lead, and meet quality standards through accurate notes, polite calls and correct transfers.

Required profile

• Professional spoken and written English, as calls are generally with leads in the United States.
• No experience required; phone-based work or contact with customers is preferred.
• A computer, a mobile phone, a stable internet connection and reliable electricity.
• Willingness to follow a call outline, learn the service and the tools through guided practice, and write clear call notes.
• Patience with people who decline, ask repeated questions or need more time to understand an offer.

What we offer

• Fully remote work from home with phone-based tasks.
• Structured onboarding and guided training on Pipedrive, Dialpad and Calendly.
• Regular check-ins with the team lead to review calls and give feedback.
• Growth opportunities within the team and bonus opportunities.