Outbound Caller - Healthcare Sales

About the role

CuranetMD is a US-focused healthcare operations company providing back-office services such as revenue cycle management and virtual assistant support to small independent medical practices. It is hiring a remote Outbound Caller to make high-volume outbound calls to these practices, starting conversations, handling questions and objections and selling its services on the call. The role is full time, paid by monthly salary plus incentives, with fixed hours of 9:00 AM to 5:00 PM ET, Monday to Friday.

Key responsibilities

• Make high-volume outbound calls to small independent medical practices across the US.
• Open every call with a clear, compliant introduction, including the recording notice where required.
• Reach the right person and find out whether the practice could use the company's support.
• Handle questions and push-back calmly and politely, and end a call gracefully when the answer is no.
• Close sales on the call, bring in the team when more detail is needed, and confirm contact details accurately.
• Log every call and its outcome in the CRM accurately and on the same day.
• Follow call rules, including consent, do-not-call requests and what must never be promised.
• Act on call feedback and coaching from the manager and improve week on week.

Required profile

• Clear, confident spoken English with good listening and comprehension.
• Calm, polite and persistent when a prospect pushes back; comfortable on the phone for long stretches of the day.
• Previous calling, sales or customer service experience is an advantage, not a requirement.
• Able to follow a process and work independently while sharing feedback with the team.
• Availability 9:00 AM to 5:00 PM ET, Monday to Friday.

Required skills

• Accurate and organised, with strong attention to detail when logging calls.
• Laptop and a reliable internet connection, ideally with a backup.

What we offer

• Ready-to-work lead lists, so you do not need to source your own leads.
• Your own CuranetMD account and phone extension when you join.
• Regular call reviews and feedback from your manager.
• Exposure to the US healthcare market in a growing company.
• A clear selection and onboarding path, with a supportive team and clear expectations from day one.

To apply, submit through the LinkedIn application form with your CV; shortlisted candidates then complete a short phone assessment, followed by an interview and an offer.