Senior Associate I – Human Capital Operations

About the role

PwC is hiring a Senior Associate I for its Internal Firm Services line, within the Human Capital (HC) practice. The role supports end-to-end HR operations, the employee lifecycle, HR systems, workforce reporting, performance and reward activities, employee benefits, governance requirements and HR projects. It involves maintaining accurate employee data, coordinating with internal and external stakeholders, preparing operational documentation and acting as a primary HR point of contact for inquiries.

Key responsibilities

• Workforce data, reporting and HR systems: reconcile Workday reports against payroll sheets monthly, prepare HR data, reports and ad-hoc analysis, and maintain monthly headcount dashboards.
• Performance, reward, payroll and promotions: support the annual increment and bonus cycles, compile line-of-service sheets, prepare and distribute letters, and coordinate promotion eligibility documentation.
• Employee benefits and statutory administration: maintain employee and beneficiary data for health insurance and claims, provide monthly data on new enrolments and terminations, coordinate renewals and claim resolutions, process staff children's education reimbursements, maintain EOBI data and process employee cards.
• Onboarding, induction and trainee administration: prepare bulk documents such as trainee joining, secondment and account-opening letters, coordinate trainee rotations, administer Forms Q, R and S, and prepare overtime and leave encashment workings.
• Exit management: prepare final settlements and coordinate provident fund processing for departing employees.
• Governance, technology and project support: support reporting and governance for QMSE, network standards and IT audits, and provide operational support for additional HR projects and ad-hoc requests.

Required profile

• 2-3 years of relevant experience.
• Bachelor's degree in management, human capital or a related field.

Required skills

• HR software and employee data management
• Data quality and analytical thinking
• Documentation administration