Team Lead – Corporate Banking Operations

About the role

The Team Lead will provide operational support and oversight for Corporate Account Opening, Maintenance, KYC and related activities within the CIBG Ops function. The role ensures efficient, accurate processing while meeting regulatory and service level requirements.

Key responsibilities

• Authorize corporate account opening and maintenance, ensuring compliance with bank policies, AML, KYC, sanctions and internal controls.
• Review and approve documentation for corporate, commercial, government and financial institution clients.
• Monitor SLA performance, maintain 99%+ processing accuracy and manage daily workflow queues.
• Coordinate with relationship managers, compliance, credit and technology teams to resolve documentation gaps and operational issues.
• Prepare daily, weekly and monthly MIS reports on volumes, productivity and risk metrics.

Required profile

• 5‑7 years of experience in corporate banking operations, account management or client onboarding.
• Strong knowledge of KYC/CDD, AML regulations and corporate banking products.
• Proven leadership and team‑management capabilities.
• Excellent analytical, problem‑solving and stakeholder‑management skills.

Required skills

• Proficiency with banking systems and workflow applications.
• Advanced Microsoft Office skills.
• Ability to manage multiple priorities under tight deadlines.