Training Manager (Learning & Development)

About the role

The Training Manager will lead the learning and development function for PostEx in Lahore, identifying skill gaps, designing programmes and measuring impact. This role is central to building a culture of continuous improvement and supporting employee performance.

Key responsibilities

• Conduct Training Needs Analysis (TNA) across all departments.
• Develop and implement annual training plans and budgets.
• Design, coordinate and deliver onboarding, professional development and compliance programmes.
• Manage internal and external training sessions, workshops and seminars.
• Create training materials, presentations, manuals and e‑learning content.
• Evaluate training effectiveness using feedback, assessments and performance metrics.
• Maintain training records and monitor employee learning progress.
• Collaborate with department heads to identify skill gaps and recommend solutions.
• Manage relationships with external training providers and consultants.
• Prepare training reports, KPIs and learning analytics for management.

Required profile

• Master's degree or professional certification (CIPD, SHRM, ATD or equivalent) is an advantage.

Required skills