Assistant Operations Manager – Fashion & Bespoke Tailoring

About the role

We are seeking a proactive Assistant Operations Manager to be the operational backbone of our fashion design house. In this hands‑on role you will bridge the creative vision with flawless execution, overseeing the end‑to‑end fulfillment of bespoke garments.

Key responsibilities

• Manage the full lifecycle of order fulfillment, from raw‑material sourcing and merchandising to final delivery.
• Coordinate with vendors, tailors and logistics partners to meet production timelines while maintaining quality standards.
• Maintain and update detailed design logs and production schedules.
• Serve as primary contact for bespoke clients, providing regular order updates and resolving complaints.
• Organise back‑office operations to improve workshop and office efficiency.
• Collaborate daily with the external marketing agency to align product shoots and promotional calendars with operational timelines.

Required profile

• Prior experience in operations, supply chain or production management, preferably in fashion, retail or luxury bespoke sectors.
• Ownership mentality – a self‑starter who can handle multiple moving parts autonomously.
• Calm under pressure with strong problem‑solving abilities.
• Excellent interpersonal skills for dealing with high‑end clients, vendors and internal teams.
• Meticulous attention to detail in maintaining logs, inventory and schedules.

Required skills