Business Development Manager

About the role

The Business Development Manager drives commercial growth of Maersk's Depot and Customs product portfolio. Working closely with product, sales, customer experience, operations and other cross‑functional teams, the role focuses on identifying new opportunities, managing strategic customer relationships and delivering integrated logistics solutions.

Key responsibilities

• Manage and grow the assigned customer portfolio, expanding wallet share and strengthening long‑term relationships.
• Develop a thorough understanding of Maersk's integrated logistics solutions, especially Depot and Customs offerings, to position value‑added solutions.
• Build and maintain strong relationships with key customers, prospects and industry stakeholders.
• Collaborate with the Product Manager to create and execute commercial strategies that meet monthly revenue, volume and profitability targets.
• Partner with Sales teams to qualify and convert new business opportunities, providing solution expertise for bonded and non‑bonded depot services.
• Work with Product, Sales, Customer Experience, Operations, Finance and other stakeholders to ensure smooth onboarding and service delivery.
• Monitor business performance by tracking revenue, margins, cargo volumes, yield and operational costs, taking proactive actions to optimise outcomes.
• Identify service enhancement opportunities with Depot and Customs operations and support business expansion initiatives.
• Track market trends, customer requirements and competitor activities to recommend strategies that strengthen Maersk's market position.
• Maintain an accurate sales pipeline, forecasts and commercial reports using relevant business systems and CRM tools.

Required profile

• Proven experience in business development or commercial roles within logistics or transport.
• Strong relationship‑building and customer‑facing skills.
• Ability to work effectively across multiple internal functions.
• Commercial acumen with a focus on revenue, profitability and volume targets.
• Analytical mindset to monitor performance metrics and drive optimisation.
• Knowledge of integrated logistics solutions, particularly depot and customs services, is advantageous.

Required skills