Cabin Crew - Lahore

About the role

The airline is looking for cabin crew based in Lahore who act as the airline's ambassador, promote a positive corporate image and provide excellent customer service while ensuring passenger safety and comfort throughout every flight. Fresh graduates are encouraged to apply.

Key responsibilities

• Ensure timely attendance, proper grooming, fitness and legal status for assigned flights, attend briefings and follow company policies and procedures.
• Instruct passengers on safety procedures, identify safety and security risks and partner with the Cabin Supervisor to take remedial action in line with SOPs.
• Administer first aid where necessary and inform the Cabin Supervisor, flight crew and captain of any irregularities or malfunctions.
• Welcome passengers, assist with boarding, enter data in the aircraft logbook and attend to individual requests and needs.
• Promote on-board meals, products and the Charity Cloud programme to meet sales targets, and handle cash and credit card payments securely.
• Check supplies, emergency equipment and catering equipment before take-off, help clean the cabin at transit stations and ensure a smooth handover to catering, cleaning and maintenance staff.
• Carry out post-flight briefings and assessments, evaluate the Cabin Supervisor, report problems and close and seal duty-free containers.
• Act as Cabin Supervisor when designated by the captain, maintain professional knowledge through recurrent training and keep a current licence.

Required profile

• Diploma or higher secondary certificate; a travel or tourism diploma is a plus.
• First aid, safety and emergency procedure training is an added value.
• Age between 20 and 29 for non-experienced crew and up to 33 for experienced crew.
• Height of at least 160 cm for females and 170 cm for males, weight in proportion to age and height, clear skin with no visible marks or tattoos in uniform, and medically fit to fly.
• Ability to swim with the aid of a flotation device.
• Previous cabin crew or airline/hospitality customer service experience, and an active cabin crew licence, are advantages.
• Willingness to work shifts and long hours, and flexibility to frequent schedule changes.

Required skills

• Fluent English; other languages are an advantage depending on airline requirements.
• Very good verbal and written communication, time management and problem-solving skills.
• Proficiency in Microsoft Office.