This job is no longer available
This job expired on 22/07/2026. It no longer accepts applications.
Customer Service Specialist (US/UK Shifts)
Abacus · Lahore
Job description
About the role
We are seeking enthusiastic, customer‑focused individuals to join our team as Customer Service Specialists. You will be the first point of contact for customers, handling inquiries across phone, email and live‑chat channels while ensuring a seamless and positive experience.
Key responsibilities
- Respond promptly to customer inquiries via phone, email and live chat.
- Provide effective, solution‑oriented assistance and resolve issues.
- Maintain accurate records of interactions and follow‑ups.
- Collaborate with internal teams to continuously improve the overall customer experience.
Required profile
- Strong verbal and written communication skills.
- Willingness to work rotational US shifts.
- Problem‑solver with a customer‑first mindset.
- Fresh graduates are welcome; prior experience is a plus.
Required skills
What we offer
- Competitive salary: PKR 70,000 – 100,000 per month.
- Performance‑based incentives.
- Health and wellness benefits.
- Career growth and advancement opportunities.
- Positive, dynamic work environment.
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Abacus
Lahore
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