Dispatch Coordinator OTR (Night Shift)

About the role

A full-time or contract Dispatch Coordinator position for OTR (over-the-road) trucking, based in Pakistan but working night shifts to align with North American operations. The role suits candidates who understand North American trucking and can coordinate with truck drivers, carriers and freight brokers. Experience in the Canadian, US or UK market is a plus.

Key responsibilities

• Book and manage OTR loads using load boards and broker networks.
• Coordinate with drivers, carriers and brokers for pickups and deliveries.
• Negotiate freight rates and help maximise profit margins.
• Track shipments and give timely updates on load status.
• Resolve delays, scheduling issues and other operational problems.
• Maintain accurate load records, rate confirmations and dispatch documentation.
• Build relationships with carriers and brokers and keep dispatch and operations teams coordinated.

Required profile

• Minimum 1-2 years of hands-on experience in Canadian or US trucking dispatching.
• Practical experience in North American OTR freight operations.
• Experience with load boards, freight brokers, carriers and truck drivers.
• Bachelor's degree preferred; Supply Chain, Logistics or a related field is an advantage.
• Ability to work the night shift (5:00 PM - 2:00 AM, Pakistan Standard Time), Monday to Friday.
• Candidates with only warehouse, taxi, local delivery or general call centre experience will not meet the core requirement.

Required skills

• Load booking, rate negotiation and shipment tracking.
• Strong English communication, coordination and negotiation skills.

What we offer

• Salary of PKR 50,000 - 85,000 per month.
• Commission, EOBI, Provident Fund, paid leaves and career growth opportunities.