Executive Assistant – Remote (US Eastern Hours)

About the role

Omnicore Staffing is hiring a full‑time Executive Assistant to support a licensed US insurance broker. The role is fully remote from Pakistan and requires working US Eastern business hours, handling client paperwork, and coordinating with insurance companies.

Key responsibilities

• Gather and organise documents required by insurers, submit them and follow up until cleared.
• Prepare applications for e‑signature, track signatures and file completed policies.
• Handle changes to existing policies, issue ID cards and certificates, and respond to lender requests.
• Maintain renewal lists, manage inbox and calendar, and keep client files up to date.
• Communicate daily with clients via phone and email, providing updates and document requests.
• Send end‑of‑day summaries and weekly status reports.

Required profile

• Excellent spoken English with a clear, neutral accent.
• Confident, warm and professional communicator on calls and in writing.
• Organised, detail‑focused and able to work without reminders.
• Available to work US Eastern business hours consistently, full‑time.
• Discreet with personal and financial client information.
• Customer support experience preferred; fresh graduates with strong communication skills are welcome.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Company email, Slack, a US dialer and a secure virtual desktop.
• One month of structured training.
• Fully remote work from home.
• Salary of PKR 100,000 per month.