Head of Administration

About the role

ACE Group is seeking an experienced, strategic Head of Administration to lead all administrative functions across the organisation. Reporting to the Executive Head, you will ensure offices, fleet, properties and support services operate efficiently, safely and cost‑effectively.

Key responsibilities

• Develop and implement the Group’s administration strategy, policies, SOPs and service standards.
• Prepare and manage the annual administration budget, forecast spend and analyse cost trends.
• Oversee day‑to‑day office operations, including front‑desk, security, utilities and health‑safety compliance.
• Manage company fleet – allocation, insurance, maintenance and cost control.
• Administer owned and leased properties, lease agreements, maintenance and regulatory compliance.
• Negotiate and monitor contracts with vendors such as security, cleaning and transport services.
• Act as escalation point for administrative issues and support senior management with event logistics.
• Lead, coach and develop the administration team, set objectives and ensure performance against KPIs.

Required profile

• Bachelor’s degree in Business Administration, Management, Finance or related field; MBA preferred.
• 10+ years of administration experience, including at least 3 years in a senior or head‑of‑function role.
• Proven track record managing budgets, forecasts and cost‑analysis for multi‑location operations.
• Hands‑on experience in office, fleet, property and facilities management.
• Strong knowledge of lease agreements, vendor contracts and property documentation.

Required skills

• Advanced MS Excel.
• Experience with ERP, HRMS or asset‑management systems.