IT AI Infrastructure Specialist

About the role

QMCC is hiring an experienced IT Specialist to manage and maintain its AI platform, IT infrastructure, databases, networking and backend services. The role sits within a newly established AI department and supports business-critical AI solutions used by senior leadership and department teams. It is fully remote, based in Pakistan, with working hours of 7:00 PM to 3:30 AM Pakistan time.

Key responsibilities

• Manage AI platform configurations, user permissions, skills and instructions.
• Administer SQL Server databases, including access control, backups, recovery and performance.
• Maintain and improve backend services that connect AI platforms with company data.
• Manage enterprise networking, secure remote access and identity and access systems.
• Troubleshoot technical issues and resolve production incidents.
• Implement version control, testing, documentation and safe change management.
• Collaborate with senior leadership and communicate technical issues clearly.

Required profile

• 8+ years of hands-on experience in systems administration and web development.
• Strong SQL Server administration experience (mandatory).
• Expertise in enterprise networking, security and troubleshooting.
• Experience maintaining and debugging production backend code.
• Knowledge of enterprise identity management and productivity systems.

Nice to have

• AI SaaS platform administration and prompt/skills development.
• LLM tool integrations, scripting and automation.
• IT controls, audit or production on-call experience.