Operations Assistant

About the role

The Operations Assistant will work full‑time on‑site in Karachi, supporting daily logistics and operations activities. You will coordinate shipments, track consignments, maintain documentation and keep internal systems up‑to‑date to ensure smooth workflows. The role requires a detail‑oriented approach and strong communication to satisfy customers in a fast‑paced environment.

Key responsibilities

• Coordinate inbound and outbound shipments and monitor their status.
• Track consignments, update internal tracking systems and maintain accurate documentation.
• Liaise with internal teams, customers and external partners to resolve issues and meet service commitments.
• Assist in preparing operations reports and monitoring performance metrics.
• Support compliance with company policies, service standards and continuous‑improvement initiatives.

Required profile

• Diploma or bachelor’s degree in Business, Supply Chain, Logistics or a related field (preferred).
• Strong analytical ability to interpret data and monitor KPIs.
• Effective communication and customer‑service skills.
• Prior experience in shipping, logistics or operations support is an advantage.

Required skills

• Proficiency with MS Office.
• Familiarity with basic logistics or ERP systems.