Quality Assurance and Control Assistant Manager

About the role

Montis Private Limited is seeking an Assistant Manager to lead its Quality Assurance and Quality Control department. The role involves overseeing a team of 25 members to ensure products and processes meet established quality standards.

Key responsibilities

• Lead and manage a quality team of 25 members, ensuring high performance and adherence to standards.
• Develop, implement, and monitor QA/QC processes in line with company policies and industry standards.
• Coordinate regular quality inspections and audits, identify improvement areas, and drive corrective actions.
• Handle complaints by investigating product or process issues and ensuring timely resolution.
• Analyze quality data, generate reports, and highlight trends and deviations.
• Collaborate with production, engineering, and other departments to embed quality best practices.
• Train and mentor team members on quality procedures and complaint management.
• Maintain accurate documentation and quality records for audits and reporting.

Required profile

• Minimum three years of experience in quality management.
• Proven ability to lead and motivate a sizable team.
• Strong communication skills for effective complaint handling and cross‑department coordination.

Required skills

• Quality assurance and quality control process development.
• Data analysis and reporting for quality metrics.
• Complaint investigation and resolution.