Recruitment Calling Agent (Remote)

About the role

A recruitment calling agent is sought to act as the main point of contact for candidates and clients, handling both inbound and outbound calls. The role suits someone who enjoys conversation, understands UK workplace culture and can build rapport by phone. It is remote work and does not involve managing a team.

Key responsibilities

• Make outbound calls to candidates and clients about job vacancies and recruitment needs
• Handle inbound calls promptly and professionally
• Screen candidates on qualifications, skills and experience against job requirements
• Schedule interviews between candidates and hiring teams and follow up on availability
• Maintain accurate records of interactions, candidate information and interview arrangements
• Build rapport with clients and candidates and provide good customer service
• Adhere to UK workplace culture and keep confidential information secure
• Collaborate with recruitment teams to support vacancy-filling targets

Required profile

• Strong active listening and verbal communication skills
• Professional, patient and responsive attitude
• Ability to document interactions and coordinate next steps