Registry & Exams Officer – Islamabad

About the role

The Registry & Exams Officer will support the Islamabad Support & Liaison Office of a UK‑based higher education institution. This full‑time, on‑site position is responsible for managing exam operations, maintaining student records, and providing academic support to students.

Key responsibilities

• Coordinate examinations and assessments, prepare academic reports and liaise with awarding bodies.
• Maintain accurate student records using the institution’s SMS/SITS system and support timetables and attendance tracking.
• Manage results, reassessments and resolve academic discrepancies.
• Provide student support for academic queries, extensions and mitigation requests.
• Collaborate closely with Registry, Academic and Student Services teams.
• Ensure confidentiality, accuracy and compliance with institutional policies.

Required profile

• Bachelor’s or Master’s degree in Education, Administration or a related field.
• Minimum three years of experience in academic administration or student services.
• High attention to detail and strong written and verbal English communication skills.
• Professional, confidential and student‑focused attitude.
• Experience in customer service or call‑center environments is an advantage.

Required skills

• Proficiency in Microsoft Excel.