Senior Business Analyst

About the role

AHOY is looking for a passionate and experienced Senior Business Analyst to join its growing tech team. The role uses analytical skills to contribute to strategic initiatives, drive business improvements and foster collaboration across departments, helping projects align with organizational goals and improve operational efficiency.

Key responsibilities

• Lead and facilitate workshops with stakeholders to gather business requirements and identify process-improvement opportunities.
• Define and document business processes, workflows and system requirements aligned with business objectives.
• Analyze complex data sets to inform decisions and validate that solutions meet business needs.
• Develop use cases, user stories and functional specifications for technical teams.
• Collaborate with product development, UX/UI design and project management teams on project execution.
• Conduct market research and competitive analysis to support strategy and product development.
• Support and guide junior analysts and team members, and monitor project progress and outcomes.

Required profile

• 5+ years of experience as a Business Analyst, preferably in a technology environment.
• Proven ability to manage multiple projects in a fast-paced setting.
• Bachelor's degree in Business Administration, Information Technology or a related field preferred.

Required skills

• Knowledge of business analysis methodologies, tools and best practices.
• Experience with Agile methodologies and project management tools such as JIRA and Confluence.
• Excellent written and verbal communication skills.
• Certifications such as CBAP or PMI-PBA are a plus.