Senior Executive - Converged Voice Core

About the role

This position covers nationwide Network Operations and Maintenance of the converged voice core, with end-to-end responsibility for service and node availability. It is supported by a 24/7 on-site shift roster.

Key responsibilities

• Ensure 100% availability of the CS & IMS Core network across platforms, services, applications, configuration and all network interfaces.
• Perform and coordinate maintenance, expansions and service assurance for LDI, FLL and National Operator (OMO/PSTN) domains according to SOPs.
• Run system and service routine health checks to maintain performance and availability.
• Troubleshoot reported issues and coordinate with departments, teams, vendors and stakeholders to implement improvements.
• Prepare, implement and continuously improve emergency and disaster recovery plans, including periodic testing.
• Coordinate with vendors on issue resolution, follow-up and evaluation, and keep records of core network inventory, spares, R&R processes and asset tagging.
• Handle special monitoring and troubleshooting tasks, on-site and on-call work, and resolve customer complaints within time and count targets so that services remain fault-free.

Required profile

• Bachelor's degree in Engineering from a HEC-recognized university.
• 4 to 5 years of experience.