Senior Executive - IP Core and CDN Management

About the role

This role covers the nationwide operation and maintenance of the MPLS core network, ensuring network availability, handling day-to-day configurations and supporting regions and peer departments. The incumbent works in a 24/7 shift roster based on operational needs and must handle complex troubleshooting.

Key responsibilities

• Maintain core Transmission (IP MPLS) network availability at 99.999% and support regional teams on core network issues.
• Implement QoS for mission-critical services of the CMPak network.
• Monitor key KPIs, run routine quality tests and resolve issues permanently, keeping KPIs within required thresholds.
• Coordinate with regions to implement new core network entities, including full HAT/PAT checks, and keep records of network data, software CDs and spare parts.
• Perform health checks and ensure corrective and preventive maintenance routines are carried out on time.
• Coordinate with vendors and regions on emergencies, refer to the emergency plan before engaging vendors, and manage network swaps to newer technologies.
• Review LLD, finalize and approve MOPs for major cutovers and upgrades, and act as point of contact with IT, NSS, BSS, VAS and OMC for integration and upgrades.
• Handle network commissioning, configuration and troubleshooting of IP MPLS networks, and reconcile acceptance procedures for core transmission entities.

Required profile

• Bachelor's degree in Engineering from a HEC-recognized university.
• 6+ years of experience.