Senior Sales Verifier (SVC) - Night Shift

About the role

PRIME BPO is hiring a Senior Sales Verifier (SVC) for its branch in Saddar, Rawalpindi. This is a full-time, on-site night-shift position (10 hours) for detail-oriented, confident candidates with BPO experience and excellent communication skills. The package is stated as 100K with uncapped bonuses based on performance.

Key responsibilities

• Verify sales made by closers to ensure accuracy and compliance
• Confirm client information and policy details professionally
• Ensure documentation and recordings meet quality standards
• Identify discrepancies and escalate issues when necessary
• Maintain accurate records of verified sales
• Coordinate with sales and quality assurance teams and follow company compliance policies
• Communicate clearly and professionally with customers
• Meet daily and weekly verification targets and stay back or work overtime when needed for training or performance improvement

Required profile

• Minimum 1 year of BPO experience as a Verifier on any campaign (mandatory)
• Excellent English communication and strong verbal communication and listening skills
• Attention to detail and ability to spot inconsistencies
• Professional attitude and customer handling skills
• Ability to work night shifts; regular students are not eligible

Required skills

• Basic computer and CRM handling knowledge
• Night-shift availability

What we offer

• Uncapped bonus structure
• Training allowance
• 12 to 16 paid leaves per year
• Medical benefits, gym and salon membership
• Free meals, coffee and tea
• Walk-in interviews between 7:00 PM and midnight, Monday to Friday