Stream Head Growth Products

About the role

JazzCash, a mobile financial services platform, is looking for a Stream Head Growth Products (Grade L3) in Islamabad. You will own the strategy, roadmap and delivery of the products that engage, activate and retain customers, covering promotional products, hyper-personalization, conversational banking, gamification, referrals, in-app messaging and nudges, and merchant-funded offers. The role reports to the Head of Growth, starts as an individual contributor working with Product, Technology, Data and Design squads, and grows into a team of product managers.

Key responsibilities

• Define the strategy and roadmap for engagement and growth products, linked to MAU, activation, transaction frequency and retention.
• Build a configurable promotions engine with abuse controls and cost-per-incremental-user tracking.
• Lead personalization and conversational channels (in-app assistant and WhatsApp), using generative AI responsibly.
• Design gamification, referrals and the push and in-app nudge stack.
• Build a merchant-funded offers platform that lowers JazzCash's incentive spend.
• Prove impact through A/B tests, deliver with engineering squads, ensure SBP and PTA compliance and build a product team.

Required profile

• Bachelor's or Master's degree in Computer Science, Engineering, Business, Economics or a related field.
• 5-7 years of product management experience, including 3+ years building consumer growth products used by millions, ideally in fintech, telco, banking, e-commerce or super-apps.
• Knowledge of engagement and CLM platforms, promotions engines, personalization systems and conversational AI, with enough technical depth to work with engineers.
• Data fluency (SQL, product analytics, experiment design) and sound judgement on incentive economics.
• Excellent stakeholder management skills and familiarity with regulations for digital financial services.